Shipping information

Import Information

Most of our orders are shipped with 'Duties & Taxes Paid (DDP)', meaning we cover your country's import taxes & duties for you.

If DDP is not available for your destination, the order will be shipped DDU, which means you will be responsible for paying any applicable import duties & taxes to the shipping carrier or local authorities. In return, all prices in our shop will be automatically reduced by 20%.

During checkout, on the shipping method selection page, our webshop will indicate if DDP is available for your destination.

Germany

Shipped via DHL Parcel from our German warehouse. Estimated delivery within 2 business days.

European Union (EU) excluding Germany

Shipped via UPS from our German warehouse. Estimated delivery within 3 business days, duties & taxes included (DDP).

United States of America (USA)

Shipped via UPS from our German warehouse. Estimated delivery within 3 business days, duties & taxes included (DDP).

Rest of the World

Shipped via UPS from our German warehouse. Estimated delivery within 4 business days. Duties & taxes included (DDP)* for most countries. Please refer to the 'Import Information' section below for more details.